Carrière kansen in Amsterdam, Nederland

Interviews are currently being conducted for the following positions. If interested, please send your CV in English to hr@softshare.com.

Technical Support Representative
Softshare B.V. is looking for a team-oriented technical services representative to join our EC Services Department in the Amsterdam office. You must be able to communicate in English and Dutch fluently, and must be able to clearly assist clients verbally with technical questions pertaining to the installation of our electronic commerce software; perform general troubleshooting; and assist with data mapping and tracking. Ideally you will possess a high-degree of customer service experience in addition to having specific experience with either EDI, XML or with one or more ERP systems such SAP, Oracle, QAD, Lawsons, Sage, etc. We are looking for someone with database experience including strong experience with SQL and Microsoft SQL Server. Knowledge of communication protocols such as FTP, HTTP and EDIINT is also desired. You must have strong analytical skills and understand basic troubleshooting methodologies.

You will be managing multiple accounts and must be able to prioritize and schedule your own workload while building positive customer relationships. The environment is fast-paced, diverse and requires a team player with a positive attitude. University degree or 3+ years help-desk experience required. This is a full time, 40-hour a week position. Salary is dependent upon experience and includes 24 vacation days and 8% vakantiegeld. Submit resumes in English to hr@softshare.com.

Administrative Assistant
Softshare B.V is looking for a part-time administrative assistant who will provide administrative support including general clerical, receptionist and project based work. We are looking for someone who has a professional demeanor and appearance for in-person and phone interactions with customers. Because you will be speaking regularly to your US-based colleagues and to our international clients, proficiency in English is required in addition to being fluent in Dutch. Daily duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, ordering supplies and interfacing with our vendors. Project work may include supporting the Dutch-based sales team in preparation for on-site meetings and conferences; interfacing with the US-based accounting office and assisting with collections and other accounting matters; interfacing with the US-based marketing team and updating the Dutch Web site with the latest information. Extensive Microsoft Office skills are required, as well as strong communication skills. We are looking for someone to work 5 days a week, four hours in the afternoon per day. Salary is dependent upon experience and includes 24 half days vacation, and 8% vakantiegeld. Submit resumes in English to hr@softshare.com.

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