Original publication date: June, 2007

Softshare Knowledge Base

Did you notice that we referenced a total of six Softshare Knowledge Base articles throughout this newsletter? If you’re not familiar with this eService tool, now’s a great time to introduce you to the Softshare Knowledge Base, often referred to as SKB.

SKB is a database of articles relevant to Softshare’s various products and solutions. Searchable by Softshare product and keyword, SKB is a great place to find troubleshooting tips, interim procedures, or other Softshare information, such as recommended AS2 implementation guidelines, that wouldn’t necessarily be found in specific product documentation.

The next time you have a quick question about your Softshare solution, give SKB a quick try! You might just find that exact answer or step-by-step procedure you’re looking for.

© 2007 Softshare, Inc. All rights reserved. This article is part of an archive of Softshare newsletter articles dating back several years. Some of the screenshots, procedures, or information contained within this article may no longer be 100% accurate or relevant, as Softshare's software and services are very fluid. Thank you for your understanding.